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Privacy Policy

Who Samfest Music Festival shares personal data with

We will share your personal data with the following recipients:​

  • Stripe Payments – We hold a third party contract with Stripe who act as our payment processor.

  • Wix - We use Wix as our website host that deals with sales of tickets and merchandise.

How to contact us and exercise your rights

We will do our best to assist with any queries you have about your personal data.  You can contact our Data Protection Lead at any time using the contact details below.  When you do so, please provide your full name, your preferred contact information, and a summary of your query.

Email: payments@samfestmusicfestival.com

How We Use Cookies

A cookie is a small file which asks permission to be placed on your computer's hard drive. Once you agree, the file is added and the cookie helps analyse web traffic or lets you know when you visit a particular site. Cookies allow web applications to respond to you as an individual. The web application can tailor its operations to your needs, likes and dislikes by gathering and remembering information about your preferences.

We use traffic log cookies to identify which pages are being used. This helps us analyse data about webpage traffic and improve our website in order to tailor it to customer needs. We only use this information for statistical analysis purposes and then the data is removed from the system.

Overall, cookies help us provide you with a better website, by enabling us to monitor which pages you find useful and which you do not. A cookie in no way gives us access to your computer or any information about you, other than the data you choose to share with us.

You can choose to accept or decline cookies. Most web browsers automatically accept cookies, but you can usually modify your browser setting to decline cookies if you prefer. This may prevent you from taking full advantage of the website.

Wherever we rely on your consent to process personal data, you have a right to withdraw that consent.